Responsibilities:

In the role of Issues Management Analyst, your primary responsibility is to oversee the identification, tracking, and resolution of issues within our organization. You will work closely with various teams to analyze and document issues, ensuring that they are appropriately addressed and resolved in a timely manner. Collaboration with stakeholders to develop and implement effective issue management processes and procedures is integral to the role. Timely and accurate documentation of issue resolution and reporting will be a key focus. Additionally, you will contribute to the continuous improvement of issue management practices.

Qualifications:

Candidates for this position should hold a Bachelor’s degree in Business, Information Technology, or a related field. Proven experience in issues management, risk management, or a related role is essential. Strong analytical and problem-solving skills are crucial for success, along with effective communication abilities to convey complex concepts to diverse stakeholders. Collaboration within a team environment, adaptability to changing priorities, and proficiency in issue tracking tools and methodologies further enhance suitability for this position.